FAQ

General

Where is the event held?

Austin-Tindall Regional Park
4100 Boggy Creek Road
Kissimmee, FL 34744

I’m a photographer, how do I get a press pass?

If wish to volunteer as a photographer, sign-ups have closed. If you are with an external news outlet, please use this press pass form.

How do I volunteer?

You are a breath of fresh air! Please contact eventvolunteers@usquidditch.org.

What can and cannot be brought into the venue?

A full list of site policies is available here

Are there water fountains and/or water available for purchase on-site?

Yes. Water will be available at each field. There are also water fountains located at the bathrooms.

What hotels should I stay at?

For players, click this link to see available hotels. For fans, click this link to see available hotel discounts. 

Where is the lost and found on-site?

Lost and found is located at the guest services tent.

How can I receive event updates?

Sign up for our email list here.

Will there be a livestream of the event?

Yes! Subscribe to our livestream channel here to get all the updates. We are running a fully produced livestream on two fields this year. 

Where can I find the event schedule?

Click here for the full event schedule. 

What kind of seating will be available?

Both bleacher and chair seating will be available throughout the park. 

Will there be parking on site? Is it free?

Parking is $5/car per day. Free parking is available to VIP passholders. Information about purchasing VIP tickets is available here.

Is there Wifi on site?

Yes, public Wifi will be available.

Are pets allowed into the facility?

No pets are allowed, only service animals. We recommend that owners bring their service animal’s ID card or have them wear their vest while they are at the facility.

Food and Drink

What sort of food and drink will be available to purchase on site?

A variety of food and drink will be available to purchase on site, including vegetarian and vegan options. There will be standard festival fare (hot dogs, hamburgers, etc), wraps, and salads. Beer and wine will be available to purchase for those over the age of 21. 

Tickets

Will tickets be sold on-site at the event?

Yes! However, for the best prices on tickets, we encourage you to purchase your tickets in advance.

Do I have to bring my ticket to the event?

Yes, all ticket-holders must bring a copy of their ticket, either printed or using an e-ticket on your smartphone or tablet.

What is the refund policy?

All ticket purchases are non-refundable.

What is the ticket transfer policy?

We allow ticket transfers up to 48 hours before the event. To transfer a ticket to someone else, email events@usquidditch.org with your confirmation number, the order’s original name and email address, and the name and email address of the person you are transferring the order to.

I lost my ticket, what do I do?

Before the event, email events@usquidditch.org and we will help you. On-site, go to the ticket booth at the main entrance. We will be able to look up your ticket there.

How do I purchase tickets to the afterparty?

We are not hosting an afterparty this year. We encourage teams to take advantage of the theme park discounts offered here. If you prefer a more relaxing atmosphere, join US Quidditch Cup 10 staff and US Quidditch volunteers at Splitsville in Disney Springs after the closing ceremony on Sunday, April 9! We will be hosting a Volunteer Appreciation Party in honor of the incredible individuals who do so much to support US Quidditch throughout the season. Information on discounted food and bowling packages for teams will be available later this month.

Vendors and Merch

How do I sign up to vend?

Fill out the form on this page.

Will vendors accept credit cards?

The USQ merchandise booth will accept credit cards. Click here for more information.

How do I pre-order a t-shirt or broom?

If you are buying a ticket, you may pre-oder merch through Eventbrite. Those not buying a ticket or those who forgot to add an item to their order may do so here. All pre-ordered merch items will be available for pick-up on site during the event.